Effective Date: 10.15.26

Welcome to Quality Design & Remodel. By accessing or using our website, https://qualitydesignremodel.com, submitting information through our online forms, or communicating with our company through electronic channels, you agree to the following Terms of Service.

Please review these terms carefully before using our website or services.

1. About Quality Design & Remodel

Quality Design & Remodel (“QDR,” “we,” “us,” or “our”) is a residential design-build remodeling company serving homeowners throughout New York’s Capital Region, including Albany, Schenectady, Saratoga, and surrounding communities.

We specialize in kitchen remodeling, bathroom remodeling, basement finishing, home additions, and whole-home renovations. Our website provides information about our company, remodeling services, completed projects, design process, and opportunities to contact our team.

2. Website Use

By using our website, you agree to use it only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the website.

You agree not to:

• Use our website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to our website or its systems.
• Copy, reproduce, or distribute website content without permission.
• Submit false, misleading, or inappropriate information through our forms.

We reserve the right to modify, restrict, or discontinue any portion of our website at any time.

3. Remodeling Services and Project Information

Information provided on our website is intended for general informational and marketing purposes.

Descriptions of services, project photographs, design examples, estimated timelines, and other materials do not constitute a binding offer or guarantee of specific results.

All remodeling projects are subject to individual consultations, site evaluations, project requirements, availability, and separately executed agreements.

Project pricing, scope of work, payment schedules, warranties, and construction timelines are established through written agreements between Quality Design & Remodel and its clients.

In the event of any conflict between these website Terms of Service and a signed remodeling agreement, the signed agreement will govern the applicable remodeling services.

4. Consultation Requests and Online Forms

When submitting a contact form, consultation request, or other inquiry through our website, you agree to provide accurate and current information.

By submitting your information, you authorize Quality Design & Remodel to contact you regarding your inquiry, requested services, appointments, or existing business relationship using the contact information you provide.

Marketing emails and text messages are subject to any additional consent requirements and preferences described in our forms and Privacy Policy.

Submitting a consultation request does not establish a contractual relationship or guarantee acceptance of a remodeling project.

5. SMS Text Messaging Terms

Quality Design & Remodel may offer SMS text messaging to communicate with customers and prospective customers who have provided the appropriate consent.

Types of Messages

Depending on the consent provided, messages may include:

• Responses to remodeling inquiries and consultation requests.
• Appointment confirmations, reminders, and scheduling updates.
• Project-related communications and service updates.
• Follow-up messages regarding requested services.
• Promotional communications, company announcements, and special offers, if separately authorized.

Consent to Receive Messages

By affirmatively opting in to receive SMS messages from Quality Design & Remodel, you agree to receive text messages at the mobile number you provide.

Consent to receive promotional text messages is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies based on your interactions with our company, project activity, and the communication preferences you select.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message. After opting out, you may receive a final confirmation message. You will no longer receive messages from that messaging program unless you opt in again.

Help and Support

For assistance with our SMS messaging program, reply HELP to a message or contact Quality Design & Remodel through our website.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

We respect your privacy. Mobile phone numbers, SMS opt-in consent information, and related consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering communications on our behalf, subject to appropriate confidentiality and data protection requirements.

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.

6. Email Communications

By providing your email address through our website, you may receive communications related to your inquiry, consultation, project, or ongoing business relationship.

If you separately subscribe to marketing communications, you may also receive company news, project highlights, educational content, and promotional information.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in applicable messages.

7. Intellectual Property

All content displayed on this website, including text, photographs, videos, graphics, logos, design concepts, and other materials, is owned by Quality Design & Remodel or used with appropriate permission, unless otherwise indicated.

Website content may not be reproduced, modified, distributed, or used for commercial purposes without prior written authorization.

Project photographs and design materials are provided to demonstrate our work and may not be reused without permission.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, financing providers, or other external services.

Quality Design & Remodel is not responsible for the content, security, privacy practices, or terms of these third-party websites.

Use of third-party services is subject to their respective policies and agreements.

9. Accuracy of Information

We make reasonable efforts to ensure that information presented on our website is accurate and current.

However, we do not guarantee that all information is complete, error-free, or continuously updated.

We reserve the right to correct errors, update information, or modify website content without prior notice.

10. Disclaimer of Warranties

Our website and its content are provided on an “as is” and “as available” basis, to the extent permitted by applicable law.

We do not guarantee uninterrupted website access or that the website will be free from technical errors or security vulnerabilities.

Nothing in these Terms of Service limits any rights or warranties that cannot legally be excluded or modified.

11. Limitation of Liability

To the extent permitted by applicable law, Quality Design & Remodel will not be liable for indirect, incidental, consequential, or special damages arising from the use of, or inability to use, our website.

This provision applies to website use and does not replace or modify obligations established under separately executed remodeling contracts or applicable consumer protection laws.

12. Privacy Policy

Your use of our website is also subject to our Privacy Policy, which describes how personal information is collected, used, stored, and protected.

We encourage visitors to review our Privacy Policy before submitting personal information.

Privacy Policy: https://qualitydesignremodel.com/privacypolicy/

13. Changes to These Terms

Quality Design & Remodel reserves the right to update or modify these Terms of Service as needed to reflect changes in our business operations, website functionality, communication practices, or legal requirements.

Updated terms will be posted on this page with a revised effective date.

Your continued use of the website after changes become effective constitutes acceptance of the revised terms, to the extent permitted by law.

14. Governing Law

These Terms of Service are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:

Quality Design & Remodel
Email: info@qualitydesignremodel.com
Phone: 518.459.7100
Mailing Address: 199 Delaware Ave. | Delmar, NY 12054