Effective Date: 9.18.24

At Quality Design & Remodel (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our website, www.qualitydesignremodel.com (the “Site”).

Information We Collect

We collect the following types of information from users of our Site:

• Personal Information: When you voluntarily submit forms, such as when you contact us, we may collect personal information, including but not limited to your name, email address, phone number, and any other details you provide.
• Non-Personal Information: We may collect non-personal information such as browser type, the pages you visit on the Site, and how you navigate our website. This information helps us understand how visitors use the Site and improve our services.

How We Use Your Information

We may use the information we collect from you in the following ways:

• To respond to your inquiries and provide services you request.
• To improve the performance of our website and enhance user experience.
• To send periodic emails regarding our services, promotions, or other updates you may be interested in.
• To analyze traffic and trends on the Site to improve its design and functionality.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who help us operate our business and the Site. These service providers are required to keep your information confidential and are prohibited from using your personal data for any purpose other than to assist in the operation of the Site.

We may also disclose your information if required by law, to protect our rights, or in the event of a merger or acquisition.

Data Security

We take the security of your personal information seriously and implement reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Encryption: We use encryption protocols to protect your data during transmission across the internet.
• Access Controls: Access to personal data is restricted to authorized personnel only, who are bound by confidentiality obligations.
• Regular Audits: We regularly review our data collection, storage, and processing practices to ensure they comply with current security standards and protect your data effectively.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, we will take all necessary steps to minimize its impact and notify affected individuals as required by law.

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device when you visit certain websites. We use cookies for:

• Session Management: To remember your preferences and settings during and between visits.
• Analytics: To analyze traffic and usage patterns on our Site, helping us improve our services.

You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of our Site.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated or controlled by us. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing them with your personal information.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: If any of your information is inaccurate or incomplete, you may request that we update it.
• Erasure: You have the right to request that we delete your personal data, subject to legal requirements.
• Objection: You can object to the processing of your data, especially in cases of direct marketing.
• Portability: You can request that we transfer your personal data to another organization.

If you wish to exercise any of these rights, don’t hesitate to contact us using the information provided in the “Contact Us” section.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, don’t hesitate to get in touch with us at:

Quality Design & Remodel
Email: info@qualitydesignremodel.com
Phone: 518.459.7100
Mailing Address: 199 Delaware Ave. | Delmar, NY 12054