Administrative Assistant

Full Job Description:

Are you ready to be a key player in creating unforgettable client experiences? As our Administrative Assistant, you won’t just be the first team member clients meet. You’ll be a big part of the culture at our brand-new luxury Design Center!

Step into a dual role that combines professional administrative duties with concierge-level services, allowing you to showcase your work ethic and love for hospitality. Every day, you’ll have the opportunity to work in a stunning, creative environment where your organizational skills and love for customer interaction will truly shine. As part of our fun, energetic team, you’ll have the most crucial responsibility… being the team member who gets to set the tone for our client’s entire design and remodeling journey!

Compensation:

$50,000 – $55,000 salary, based on experience. Benefits include health/dental insurance, paid time off, and a retirement plan with employer contribution. Flexible work hours.

Responsibilities:

  • Greet all visitors and direct them to the appropriate team member.
  • Answer phone calls and direct all calls to the appropriate team member.
  • Manage and stock the Design Center’s reception area, hospitality area, and office supplies.
  • Receive and distribute incoming and outgoing mail and packages.
  • Provide support to the Leadership Team as needed.
  • Effectively learn and use the latest technologies.

Trained Responsibilities:
We will provide on-the-job training for the following responsibilities.

  • Assist the Design Team with managing the Design Center’s materials and displays.
  • Manage lead intake calls and schedule initial phone consultations.
  • Manage and schedule warranty items for all remodeling and new construction projects.
  • Complete all updates to our project management software programs.

Qualifications:

  • 2-4 years of direct customer service experience in an office or front desk setting.
  • Strong written and verbal communication skills – in person, phone, and email.
  • Ability to multi-task while demonstrating a commitment to excellence.
  • Highly organized and detail-oriented.
  • Able to take direction well and act efficiently.
  • Personable and outgoing with a positive, professional attitude.
  • Intermediate computer knowledge.
  • Interest in the design and/or remodeling industry, experience a plus.

Employment Application

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