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REVIEWS
See what our clients have to say about Quality Design & Remodel.
EXCELLENTTrustindex verifies that the original source of the review is Google. Quality Design and Remodel is a standout company in the remodeling industry, recognized for turning the often-daunting task of remodeling into a smooth and efficient process. Led by Greg Biche, the team at Quality Design and Remodel exemplifies professionalism and a commitment to continuous improvement. From the initial consultation to the final reveal, their expertise and dedication shine through, ensuring that even the most challenging projects are handled with ease and precision. A significant advantage of choosing Quality Design and Remodel is their streamlined selection process, facilitated by their well-appointed showroom (soon to be at two locations!). These showrooms allow clients to visualize their options and make informed decisions quickly and easily, significantly reducing the stress and time typically associated with home renovations. The array of choices available ensures that every homeowner can achieve their unique vision, resulting in a truly personalized and dream-worthy home. Clients consistently express their satisfaction with the results and the overall experience of working with Greg Biche and his team. Their ability to seamlessly manage complex projects and deliver high-quality outcomes makes them a trusted partner in any remodeling endeavor. If you’re looking for a reliable and skilled team to transform your home, Quality Design and Remodel is an excellent choice that will leave you glad you entrusted them with your project.Trustindex verifies that the original source of the review is Google. Expensive, but worth it in value delivered. Quality Design and Remodel remodeled our kitchen from the bare wall studs in. They were very helpful with design services, including computerized design and visualization tools. They didn't impose their own preconceptions, but were guided by our choices, and worked within our budget. They offered an excellent range of high quality choices in cabinetry, countertops, sink, tile, lighting and flooring. During construction, they were ideal to work with. They worked steadily straight through the job, with no significant interruptions. They showed up on time daily, and were unfailingly courteous and cooperative. They coordinated the work of the electricians, plumbers, wallboard installers, painters, flooring installers and tile installers smoothly and effectively. They accommodated a couple of changes during construction without delay or complaint. They coordinated smoothly with the delivery and installation of appliances. They finished the job on budget and a week ahead of schedule, without any significant problems at any point in the project. We have no complaints of any kind. We are delighted with the result -- we got exactly what we wanted and envisioned with their help. They were a pleasure to work with. We would recommend them to anyone.Trustindex verifies that the original source of the review is Google. I recently remodeled my bathroom and start to finish everyone involved was extremely professional great to work with. I highly recommend Gregg and his team at Quality DR. Would definitely use them again for future projects. A++++Trustindex verifies that the original source of the review is Google. We worked with Quality Design & Remodel to add a mudroom, remodel the eat-in area of the kitchen and renovate the basement. We chose QDR because of their reputation of professionalism, doing work the right way, and keeping to a specified schedule. All of our expectations were met and then some. We felt like our project manager John went above and beyond and we were sad to see the team go at the end of the project. Everyone we worked with was very helpful and responsive, especially Caroline. We would definitely hire QDR again and recommend them to anyone.Trustindex verifies that the original source of the review is Google. Gregg Biche and the entire team at Quality PM were incredible to work with throughout our home renovation project. Gregg and our project designer, Nicole Gurney, helped us visualize how this new kitchen would look in our home before the project even started. Nicole's design ideas were amazing! Also, our project manager Bob Helligrass, kept us updated daily on the project, and how things were progressing. If we had any questions, he was available at any time to help us. We can't thank Quality PM enough for their professionalism, help and hard work. Please contact them with any design and remodel projects! Justin and Kristy RiccioTrustindex verifies that the original source of the review is Google. Awesome workmanship and qualityTrustindex verifies that the original source of the review is Google. Gregg Biche and his team made a kitchen reno seamless from beginning to end. Nicole ensured our vision was executed and Bob did not overlook a single detail. We chose Quality over other local contractors for several reasons, and in the end, we had zero regrets. They were meticulous, friendly, and client-centered. We continued to receive support from Gregg and his team even months after the project was complete. We absolutely love our kitchen and the way it's truly transformed our home. Just go with Quality PM! (For photos, our kitchen is the McMillen Pl project on their website).Trustindex verifies that the original source of the review is Google. Couldn’t be happier with the work Quality PM did on our bathrooms. They make sure you are satisfied with every aspect of the project.Trustindex verifies that the original source of the review is Google. Quality PM undertook a major renovation of our kitchen, living room and hardwood floors, as well as painting all the non-sleeping areas. They were attentive to our needs and wants, brought excellent suggestions to the table, worked with helpful contractors (e.g., for the kitchen cabinets), and showed up on time and followed the agreed-upon schedule. We appreciated the online portal that tracked the work and forecasted next steps and scheduled (and facilitated) payments. The work went smoothly and the finished product is wonderful. We highly recommend Quality PM.Trustindex verifies that the original source of the review is Google. We wanted to provide a public shout out to Quality PM for an incredibly beautiful, smoothly executed, and stress-free addition/renovation project completed on our home. Gregg, Nicole, Bob, and the entire Quality PM team were professional, competent, efficient, transparent, and a pleasure to work with throughout the design and construction process. Building an addition can be a daunting undertaking and having trust and confidence in your contractor makes all the difference. Throughout the project, Quality PM was responsive and reliable. The timeframe provided for construction began and wrapped as scheduled and throughout Quality PM went above and beyond to mitigate the disruption to our daily lives as we remained in the home. Six months out and we continue to pinch ourselves and feel immensely grateful for the home Quality PM brought to fruition for our family.
KENNETH S.
Quality PM completely transformed the first floor of my house. It is literally unbelievable what they did. It is an entirely new living space. We are thrilled with the outcome. Their design ideas were so helpful and reassuring and the results prove it. Their team of contractors are all very professional and responsive. Wouldn’t use anyone else for this type of work.
ALLISON G.
We hired Quality PM for our major bathroom renovation and we couldn’t have been happier. Every step of the process was made easier because of the great communication and knowledge of what goes into doing a renovation. Gregg has a great eye for detail and helped us find the perfect layout and what would work best for our space. The contractors showed up when they were supposed to and cleaned up when they were finished for the day. Major renovations can be overwhelming, but with the right contractor a lot of the stress can be eliminated. I highly recommend Gregg and his team, you won’t be disappointed!
MICHAELA P.
Quality PM exceeded our expectations in renovating our kitchen. The project consisted of knocking out an existing wall and extended the kitchen into our family room, sheetrocking, installation of new floors, cabinets, countertops, and appliances. Their attention to detail and ability to tie in rooms that did not previously go together to create a cohesive floor plan aesthetically and otherwise is not something you are able to find in any contractor and the reason we are so glad we went with them. During the planning stages, they offered up ideas that we would not have thought of on our own which we really appreciated as well. Overall, we could not have asked for a better job and would definitely use them for future projects and recommend to others.
SAMANTHA S.
Quality PM was recommended to us by friends in the neighborhood, who had, had a great experience with the company during their kitchen remodel. We have been equally impressed with their commitment to our kitchen renovation and look forward to working with them again on future projects. Gregg Biche and his team are conscientious, thorough and total professionals. We were updated on a daily basis as to next steps and overall schedule. Their work is beautiful and very detail oriented. They have an excellent team relationship and all the trades we met during the project, enjoy working with Gregg and his company. We love our new kitchen and can’t wait to work with them again next year.
MARY ELLEN & JERRY D.
The team at Quality PM were wonderful. Gregg Biche heads the company. He was engaging, thoughtful, and responsive from the start. He has an incredibly professional staff who are very capable craftsmen as well as prompt and courteous. There’s also a network of vendors that he has vetted for their expertise and reliability.. Everything they did was done well and in a timely manner. Their estimate/cost was accurate and reasonable. They made every effort to be sure we were totally satisfied and we are!
BILL M.
Very professional. Went over the project in detail. Staff very neat, courteous. Explained everything that was being done. Gave suggestions.
BETH
This was our first experience building a new home from scratch, and Gregg and Quality PM were such a pleasure to work with. From design conception all the way through to our finished home, Gregg and his team have made this process run very smoothly. We lived 5 hours away during the construction, so a lot of things had to be handled from afar, but Gregg always went above and beyond to keep us informed on progress with pictures and phone calls. He was very responsive to our questions and ideas. His dedication and attention to detail is evident in every aspect of our new home. If you are looking for someone whom you can trust with your project, and will deliver your final product that far exceeds your expectations, then you need to work with Gregg and Quality PM. We are beyond thrilled that we did!
LYNN W.
Excellent workmanship, very knowledgeable ,reliable, responsive, friendly and very fair. ON TIME!! Great experience working with Quality PM, no hassle or worries.
ALBERT C.
Right from the beginning their knowledge and expertise helped put our minds at ease. When we showed the initial plans Greg recommended other options, options that we are so glad we did. Using Transcend windows on our Bedroom wall. This was perfect for our dressers. It really made setting up the room much better. Raising our fireplace 20 inches so we can see it while in bed. Would have never considered that and we are so glad we did.
Their knowledge was incredible and so was their recommendations for Pluming , Heating , and Electrical contractors. Local people that we run into all the time. Just overall a great experience for such a huge undertaking. I highly recommend Quality PM for any of your construction needs.
BUZZ & CHERYL L.
Gregg and his crew have done several projects for us for over a decade. The first project was a re-model of a summer camp on Lake George. Everything was completed on time and under budget. Next we hired Quality PM to tear down a 3-season 2 bedroom cottage and replace it with a year-round four bedroom, 2 1/2 bath two-story home. The project began in October and was completed in its entirety by May 15 (including having the CO in hand). The next project involved enlarging a 3-season residence by more than 50%. Quality PM’s skill in retaining the charm of the original structure yet upgrading and modernizing the house was spectacular. Again, everything was done on time and on budget. In 2011 we decided to enlarge the first small cottage that Gregg re-modeled. He transformed that cottage into a 3-bedroom , 2-bath home by doubling the square footage, adding a living room/dining area and a brand new kitchen. In 2015, Gregg and his crew re-modeled a 1-bedroom, 1-bath cottage for us (approximately 900 sq ft) and transformed it into a 3-bedroom, 1-bath year-round home complete with knotty pine ceilings, laminate floors and a brand new kitchen complete with appliances. That project was also on time and within budget. Finally, Quality PM constructed a detached two-car garage to the previously mentioned property. Needless to say, we highly recommend Quality PM and have done so to several of our friends and acquaintances who echo our praises of the quality of work done by Quality PM. We have no qualms recommending Quality PM as we hold Gregg and his employees in the highest regard.
CARLA S.
Gregg and his team are hard working, professional and do exceptional work. They followed through our design plan on time and on budget. I found Gregg to be an excellent problem solver who always returned phone calls and showed up on time. I would absolutely recommend him to anyone for any size job.
JILL G.
Excellent work, done by a great team. Stayed on schedule – the only delay was not their fault. They helped with some decision making when I needed it. All of the people involved were very respectful that they were actually working in someone’s home. This was my second sizable project with them, and I am currently trying to schedule several more small projects. I highly recommend Quality PM, Inc.