Sales Manager

Quality Design & Remodel, the Capital Region’s premier design and remodeling firm, is seeking an experienced Sales Manager to join our award-winning team. We’ve built our reputation on exceptional communication, proven processes, and superior craftsmanship, and we need a driven, client-focused individual to help us continue exceeding client expectations.

  • 20+ years of experience in home remodeling
  • Award-winning company
  • Specializing in kitchen, bathroom, basements, and home addition projects
  • Two locations: Delmar, NY, and Clifton Park, NY
  • Part of a larger organization with property management and new construction experience

Compensation:

$70,000 – $80,000 salary plus commission. Benefits include health/dental/vision insurance, PTO, a retirement plan with employer match, and frequent performance-based growth opportunities.

Responsibilities:

  • Use creative skills and vision to design remodels that meet the functionality and budgetary needs of our clients.
  • Serve as the main point of contact for potential clients, managing lead intake via phone, email, and in-person inquiries.
  • Maintain accurate and up-to-date communication and deal information in the CRM system.
  • Conduct onsite consultations to assess potential projects and prepare design agreements for prospective clients.
  • Lead design agreement meetings with potential clients, guiding them through the quality process, touring the design center, and finalizing proposals.
  • Build strong, lasting client relationships, ensuring a smooth and professional experience from first contact through project completion.
  • Collaborate closely with the design and production teams to ensure seamless project handoffs and clear communication.
  • Stay informed on industry trends, codes, and materials to provide recommendations to clients

Qualifications:

  • 3+ years of sales experience, ideally in remodeling, construction, real estate or design.
  • Strong understanding of the home remodeling process and materials.
  • Excellent communication and relationship-building skills.
  • Organized, detail-oriented, and comfortable managing multiple projects.
  • Professional, team-oriented, and passionate about creating quality client experiences.
  • Proficient with CRM and lead tracking.
  • Ability to read architectural plans and specifications.
  • Valid driver’s license for onsite consultations and site visits.

Why You’ll Love Working at Quality:

Our team embodies our core values of being Quality, Detailed, Accountable, and Passionate. We’ve created a collaborative workplace where:

  • Team-focused culture – we work together and genuinely get along
  • Professional growth opportunities in an established, growing company
  • Two office locations with a state-of-the-art design center
  • Comprehensive benefits package including:
    • Health insurance
    • 401(k) with 3% company contribution after 6 months
    • Paid sick time
    • 2 weeks paid vacation
    • Paid Holidays (including an additional floating holiday)

If you’re a person who takes pride in precise work and wants to be part of a company that’s “positively changing how homeowners think about the remodeling industry,” we want to hear from you. Quality Design & Remodel is an equal opportunity employer committed to creating an inclusive environment for all team members.

Employment Application

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